LEAD PATIENT SERVICES REP
Company: Cooper University Health Care
Location: Cherry Hill
Posted on: July 7, 2025
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Job Description:
About us At Cooper University Health Care, our commitment to
providing extraordinary health care begins with our team. Our
extraordinary professionals are continuously discovering clinical
innovations and enhanced access to the most up-to-date facilities,
equipment, technologies and research protocols. We have a
commitment to our employees to provide competitive rates and
compensation programs. Cooper offers full and part-time employees a
comprehensive benefits program, including health, dental, vision,
life, disability, and retirement. We also provide attractive
working conditions and opportunities for career growth through
professional development. Discover why Cooper University Health
Care is the employer of choice in South Jersey. Short Description
Lead others in providing prompt and accurate patient registrations
while delivering good customer service. Must be able to multi task
and work in a team environment. This individual serves as a lead
and the front-line contact person for all incoming patients. The
incumbent will greet, register, schedule and provide general
information to patients and/or their families. Ensures that
insurance information is verified, co-pays are collected, and that
patient charts are prepared in advance. At all times ensures a high
level of customer service by providing patient confidentiality and
care in accordance with the Patient’s Bill of Rights. Experience
Required 3 years experience in a medical environment required. Some
knowledge of medical insurances preferred. Leadership experience
preferred. Computer literate, excellent communication and customer
service skills. Education Requirements High School Diploma or
equivalent required Special Requirements Customer service oriented
attitude/behavior as well as a pleasant and poised demeanor and
excellent phone etiquette. Must possess excellent communication
skills both verbal and written. Must be skilled in the use of
computers. NAHAM Certified Healthcare Access Associate (CHAA)
certification preferred.
Keywords: Cooper University Health Care, Irvington , LEAD PATIENT SERVICES REP, Healthcare , Cherry Hill, New Jersey
