Senior Project Manager
Company: Chubb
Location: Philadelphia
Posted on: April 2, 2026
|
|
|
Job Description:
Description We are seeking a seasoned Senior Project Manager and
Technology Leader to help to spearhead the migration of a critical
customer communications portal across North America. In this
high-impact role, you will oversee technology planning,
architectural design, end-to-end testing, and feature deployment
for a transformative platform. Collaborating with diverse business
units, you will drive the modernization of legacy and emerging CCM
capabilities into a cutting-edge strategic platform. Drawing on
your expertise in enterprise delivery, scaled agile methodologies,
and industry best practices, you will play a pivotal role in
executing a multi-year program to transition from OpenText
xPression to a next-generation CCM platform such as OpenText
Extreme, Smart Communications, or Quadient Inspire. Your leadership
will ensure the delivery of reusable business document
capabilities—spanning creation, storage, and distribution (digital,
electronic, and paper)—to support critical insurance operations,
including quotes, policies, endorsements, contracts, invoices, and
more. This is your opportunity to shape the future of customer
communications for a global leader in Property and Casualty
Insurance. In this role you will: Guide architectural design,
development, testing and deployment of CCM product solutions in a
fast-paced agile environment. Problem solver and an expert at
troubleshooting and implementing creative solutions to deliver on
application objectives Partner with the business product owners,
enterprise architects and other product team members to document
and groom product features, user stories, and acceptance criteria
in an agile development environment Manage migration and production
support teams while building the solution to Global Platform
standards Analyze and understand complex problems and generate
appropriate technical solutions independently Review code, design,
and provide guidance to developers Apply design patterns and in
designing application that is resilient and scalable Provide system
and budget planning recommendations to Global Platform Owner Mentor
junior team members Qualifications Bachelor’s degree in Computer
Science, Engineering, equivalent degree or equivalent work
experience required Good understanding of the responsibilities of
the platform, database, API, integration, and other web services
used in the solution Highly skilled at collaborating with business,
software engineering, and Quality Engineering teams Knowledge of
JIRA, Trello, SharePoint and Microsoft Office tools Validates that
solutions achieve desired business result Set and manage
stakeholder expectations Experience with software application
integration Full Stack Development and Architect level proficiency
in CCM Capabilities Hold CCM Product Technical certifications;
Quadient Inspire certifications are a plus Rich experience in
applying design patterns and in designing application that is
resilient and scalable Strong soft skills – leadership –
communication – facilitation – working with many different
stakeholders with conflicting requirements and needs Proactive
identification and management of risks Flexible and adaptable to
dynamic environment Experience in running scrum teams and scrum
ceremonies (CSM – Certified Scrum Master or SAFe - Scaled Agile
Framework certifications desired) Experience in large scale,
Program Management and Status Reporting. Global experience a plus
including managing onshore/offshore teams and variable staffing
model Understands insurance forms life cycle from product
development to sunset a plus
Keywords: Chubb, Irvington , Senior Project Manager, IT / Software / Systems , Philadelphia, New Jersey
